Contact us

Please click on the link below to find the best way to contact us during the COVID-19 pandemic.

Find out more

What does the "csv output error" message indicate on the PrimeTest 250+?

There is an issue with the csv download of the PT250+, this appears to be with the firmware version 2.70. To permanently fix this it will require a firmware update.

As a temporary measure you can manually correct the download data by:

Deleting “mA” in the “PE Leakage Unit” column

Deleting “Fail” in the “PE Leakage Result” column

The above should be done for both the IEC lead and rcd tests results.

Don't know what you're looking for?
The Seaward PAT tester selector will guide you to your ideal tester, based on some simple questions.
Do you still need help?
Download our free guide to PAT Testing.

Still need help? Ask us.


Stay in the know
Sign up to our mailing list today to stay up to date with the latest industry news and information from Seaward.

I'd like to talk to a sales advisor

Our team of sales advisors are on hand to help you with any queries you have about our products.
;