Our offices will be closed on Monday 21st June for a company holiday. We are giving everyone the day off to say thank you for their commitment, dedication and hard work throughout the COVID-19 pandemic.
Our offices will reopen as usual on Tuesday 22nd June.
The following document is intended to be a troubleshooting guide to ensure you are setting up in PATGuard 3 in the correct manner. Please check all aspects of this before contacting the technical support helpline.
- Please register your Apollo to receive an additional 12 months warranty plus full access to Product Support. You can do this at www.seaward.com/warranty24 or by completing the form in the “Care and Support” card and returning by post.
- Please ensure your Apollo has the latest firmware installed, to do this please see the following link: www.seaward.com/apollo-series-firmware
- Please ensure you have the latest version of PATGuard 3 - in the software select “Help” and “Check for Updates”, note you need to be an Administrator to update PATGuard 3.
1. PATGuard 3 needs to be setup to use the text / comments lines, in “File” select “Setup"
2. In the “Setup” window, select the “PAT Options” tab and using the four dropdowns under “Tester Output” select the description in the “Text Line :” fields, for example;
3. Confirm this by selecting “OK”
Note: For help setting up the “Code Abbreviations” see this section in the user manual.