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Find out moreAn IDispatch error is a generic error coming from Microsoft (the database drivers in PATGuard). It is generally caused by a mismatch between the data coming out of the tester and the data already in the database. If the same download is done to a new (empty) database there should be no error.
In order to resolve this problem you should:
Retrieve the data from the tester by processing it into a new database.