How to download a Supernova into PATGuard 3?

The following document is intended to be a troubleshooting guide to ensure you are downloading your Supernova / Europa in the correct manner. Please check all aspects of this before contacting the technical support helpline.

1. Check your Serial (RS232) Cable. This should be the Seaward supplied serial cable. It will have a white tag, with the information printed. "For use with the following testers, both Up & Download Only, Supernova...." And on the other side the Part No. 194A919 or 44B113.

2. Are you using a straight through Serial connection, or is this via a Serial to USB adaptor. If so we can only guarantee that a USB adaptor supplied by us will work as this has been tried and tested with our cable. More information and purchase details for this adapter can be found at

http://www.seaward.com/products/portable-appliance-testing-equipment/portable-appliance-testing-accessories/leads-adaptors-1/usb-serial-port-adaptor or call our sales team.

3. Open or create a new database in PATGuard 3 select “Instruments” and then “Add a Test Instrument” using the icon.



4. At this point it is also advisable to click the settings button and ensure your options are set as below;

http://seaward-dev.com/storage/i4u2ju3SWVUy6NQtOVxDAV4bnm9kWLEVuKlsZ4BH.jpeg

5. Select “Data Transfer” and “Download from Tester”.

6. Select the instrument from the dropdown box and then select the COM port. Select “Database” and then “OK”, at this point you will receive a message “Please start your transmission now”;

Don't know what you're looking for?
The Seaward PAT tester selector will guide you to your ideal tester, based on some simple questions.
Do you still need help?
Download our free guide to PAT Testing.

Still need help? Ask us.


Stay in the know
Sign up to our mailing list today to stay up to date with the latest industry news and information from Seaward.

I'd like to talk to a sales advisor

Our team of sales advisors are on hand to help you with any queries you have about our products.