The integration of automatic electrical test routines with powerful results management software is enabling a small portable appliance testing business to implement the highest standards of customer service more normally associated with larger companies.
The Leicester-based Smart PAT Testing is living up to its name by utilising a Seaward Apollo 600 PAT tester to complete increasing numbers of appliance safety tests for a wide and expanding range of customers including musicians, events venues, retailers, property companies and private rental landlords.
In all cases, self-employed business owner Steve Hollins uses the Apollo 600 to carry out all of the electrical safety tests required by the IET Code of Practice, with instrument automatically sequencing through earth continuity, insulation resistance at 250V or 500V, protective conductor current, touch current, IEC lead polarity and RCD trip time.
The results of testing are recorded in the instrument’s internal memory and downloaded to the PATGuard 3 PC software program. In addition, images of visual inspections taken by the Apollo 600’s onboard camera can also be transferred to the test records program.
In this way, once downloaded to PATGuard 3, all test information can easily be managed and organised to provide a totally traceable record keeping and documentation system.
In addition, as well as a history of the test carried out, the downloaded data can be used to produce test and inspection reports, provide test certificates and produce client invoices.
Forward looking inspection and test schedules can also be produced for clients alongside asset registers – allowing the straightforward management and administration of all client documentation.
Smart PAT also provides a repairs service for any damaged cables and plugs that are identified during the inspection and testing process, with the automatic paper trail detailing why equipment may have failed.
Steve Hollins, said: “As a relatively small PAT operator, the ability to streamline testing, record all results and produce all the necessary documentation as part of an integrated system has considerable benefits.
“I can access test histories and records at the touch of a button, produce professional test certificates and reports and generally provide customers with the sort of support and aftercare more usually associated with bigger operators.
“As a business owner, this has made things much easier, with reduced paperwork and admin work leading to more effective use of my time, which in turn has helped me to gradually take on more customers.”
The Apollo 600 tester and PATGuard 3 test results management software forms part of a comprehensive range of Seaward PAT instruments, accessories and software that have been specifically designed to meet the needs of electrical safety dutyholders in all workplaces.