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Our offices will be closed on Monday 21st June for a company holiday. We are giving everyone the day off to say thank you for their commitment, dedication and hard work throughout the COVID-19 pandemic.

Our offices will reopen as usual on Tuesday 22nd June.

Apprenticeship proposed for appliance service engineers

Interesting news from the Household Electrical and Electronic Servicing Training forum (HEEST) that has developed a draft apprenticeship standard for an electrical, electronic product service and installation engineer.

The role covers the support, repair, installation and set-up of electrical and electronic products in both domestic and commercial properties.

The background to the proposed new apprenticeship recognises that appliance technology is developing at a rapid rate and the range of products requiring servicing will expand. To meet this need it is acknowledged that the service engineer will need to maintain and update their skills to meet these future requirements.

HEEST is funded by AMDEA, TechUK (represents the manufacturers of consumer electronic equipment and Retra (the association for independent electrical retailers). The coordinating group now has to design the assessment criteria for the new apprenticeship and a sub-group has been created to work on this. Details at

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