Sales Service Manager

Job Purpose

• To proactively promote our products and services directly to end users.
• To seek out new routes to market for the Calibrationhouse portfolio.
• To maximise sales, both on-site and back at base to the full.
• To support other parts of the Seaward Group by identifying opportunities with new and existing customers
• To liaise with Marketing regarding potential opportunities for additional products/services to the range and customer intelligence.
• To develop customer relationships to ensure business retention
• To feedback to operations team on opportunities for growth of the service offering

Responsibilities

• To provide detailed quotations to customers.
• Generate 500k of new business per annum
• To source new business opportunities in Northern England and Scotland in multiple business sectors.
• To retain and maximise the opportunity from existing on-site and back to base calibration business to maintain existing low churn rates
• To understand how business opportunities match with our back to base and onsite calibration capabilities
• To attend quarterly sales meetings.
• Utilise website data and generate opportunity.

KPIs

• Generating sales opportunity.
• Generate £500k of service revenue per annum
• On going updates of customer records in CRM system.
• Following up generated quotations.
• Retention of existing business.
• Accurately recording personal activity against KPI’s.

Knowledge, Skills, and Experience Required

·       Experience within the calibration Industry would be preferable.

·       Sound knowledge of Microsoft Office/CRM

·       Well presented, personable.

·       Sound sales background.

·       Good Communication skills.

·       Good self starter with tenacity and drive.

·       Target driven.

Qualifications

• Preferably educated to degree level in either an Electronics or Sales and Marketing discipline