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Sales Service Manager

Department

Calibration

Reports Direct

Commercial Manager

Location

Peterlee

Job Purpose

  • To proactively promote our products and services directly to end users.
  • To seek out new routes to market for the Calibrationhouse portfolio.
  • To maximise sales, both on-site and back at base to the full.
  • To support other parts of the Seaward Group by identifying opportunities with new and existing customers
  • To liaise with Marketing regarding potential opportunities for additional products/services to the range and customer intelligence.
  • To develop customer relationships to ensure business retention
  • To feedback to operations team on opportunities for growth of the service offering

 

Responsibilities

  • To provide detailed quotations to customers.
  • Generate 500k of new business per annum
  • To source new business opportunities in Northern England and Scotland in multiple business sectors.
  • To retain and maximise the opportunity from existing on-site and back to base calibration business to maintain existing low churn rates
  • To understand how business opportunities match with our back to base and onsite calibration capabilities
  • To attend quarterly sales meetings.
  • Utilise website data and generate opportunity.

KPIs

  • Generating sales opportunity.
  • Generate £500k of service revenue per annum
  • On going updates of customer records in CRM system.
  • Following up generated quotations.
  • Retention of existing business.
  • Accurately recording personal activity against KPI’s.

Knowledge, Skills, and Experience Required

·       Experience within the calibration Industry would be preferable.

·       Sound knowledge of Microsoft Office/CRM

·       Well presented, personable.

·       Sound sales background.

·       Good Communication skills.

·       Good self starter with tenacity and drive.

·       Target driven.

Qualifications

  • Preferably educated to degree level in either an Electronics or Sales and Marketing discipline

Want to apply?

or
email a copy of your CV along with a cover letter to careers@seaward.com.

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